Cookie Policy

1.
OUR COOKIES POLICIES
Last updated October 19, 2024

This Cookie Policy explains how Vibox Ltd ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at https://vibox.co.uk ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Vibox Ltd) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our Website. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.

The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
Essential website cookies:

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

Name: recent-views
Purpose:Keeps a store of pages you have recently visited on the Vibox website to prevent fraudulent payments
Provider:Stripe
Service:Stripe View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:scfc
Purpose:Fixes bugs on the Stripe website in certain situations by forcing the browser cache to clear
Provider:Stripe
Service:Stripe View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:cookie-perms
Purpose:Stores your cookie permissions with Stripe, which can be controller here: https://stripe.com/en-ee/cookie-settings
Provider:Stripe
Service:Stripe View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:machine_identifier
Purpose:To prevent fraud, enables Stripe to determine the computer being used on the Stripe Dashboard.
Provider:Stripe
Service:Stripe View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:private_machine_identifier
Purpose:Identifies the computer across login sessions and users to prevent fraud.
Provider:Stripe
Service:Stripe View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:__stripe_sid
Purpose:Set for fraud prevention purposes and helps us assess the risk associated with an attempted transaction. Learn more about
Provider:Stripe
Service:Stripe View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:__stripe_mid
Purpose:Set for fraud prevention purposes and helps us assess the risk associated with an attempted transaction. Learn more about
Provider:Stripe
Service:Stripe View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:vibox_session
Purpose:A unique identifier to ensure your localstorage data is secure between sessions
Provider:Vibox
Service:Vibox View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:XSRF-TOKEN
Purpose:Prevents cross-site-scripting attacks by ensuring requests to the backend API are made by yourself
Provider:Vibox
Service:Vibox View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:SIDCC
Provider:Google
Service:YouTube View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:YSC
Provider:Google
Service:YouTube View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:vibox_vuex
Purpose:Used to store important persistent data throughout the site, such as your shopping basket
Provider:Vibox
Service:Vibox View Service Privacy Policy
Type:html_local_storage
Expires in:__________

Name:session
Purpose:A unique identifier to confirm you session with Stripe's payment services.
Provider:Stripe
Type:http_cookie
Expires in:__________

Name:auth._token.laravelSanctum
Purpose:Ensures that the Vibox website can communicate with our backend API
Provider:Vibox
Type:http_cookie
Expires in:__________

Name:auth._token_expiration.laravelSanctum
Purpose:Ensures that the Vibox website can communicate with our backend API and expires in a timely manner to ensure your security
Provider:Vibox
Type:http_cookie
Expires in:__________

Name:auth.redirect
Purpose:Used to confirm where to redirect you after a successful login
Provider:Vibox
Type:http_cookie
Expires in:__________

Name:auth.strategy
Purpose:Confirms the method of authorisation to use when communicating with our backend API
Provider:Vibox
Type:http_cookie
Expires in:__________

Name:csrf_token
Purpose:Protects against hacking and malicious actors.
Provider:vibox.co.uk
Service:Django View Service Privacy Policy
Type:http_cookie
Expires in:29 days

Name:stripe.csrf
Purpose:Secure token for communicating with Stripe's servers and preventing cross-site-scripting attacks.
Provider:Stripe
Type:http_cookie
Expires in:__________

Name:TERMLY_API_CACHE
Purpose:Used to store visitor’s consent result in order to improve performance of the consent banner.
Provider:vibox.co.uk
Service:Termly View Service Privacy Policy
Type:html_local_storage
Expires in:1 year

Name:__tluid
Purpose:Assigns a random ID number to each visitor so that their policy consent and cookie consent preferences can be saved.
Provider:app.termly.io
Service:Termly View Service Privacy Policy
Type:server_cookie
Expires in:11 months 30 days

Name:__paypal_storage__
Purpose:This cookie is used by PayPal to store account details
Provider:vibox.co.uk
Service:PayPal View Service Privacy Policy
Type:html_local_storage
Expires in:persistent

Name:site-auth
Purpose:Ensures the connection to the Stripe service is secure.
Provider:Stripe
Type:http_cookie
Expires in:__________

Performance and functionality cookies:

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.

Name:i18n_redirected
Purpose:Used to idenrify the language the website should display in based on your browser's default language and location
Provider:Vibox
Type:http_cookieExpires in:__________

Name:remember_web
Purpose:Used by Vibox to allow you to log in to your user account and persist your login status between browser sessions
Provider:ViboxService:Vibox View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:crisp-client/session
Purpose:A unique identifier for persisting your helpdesk messages between browser sessions
Provider:Crisp
Type:http_cookie
Expires in:__________

Name:XSRF-TOKEN
Purpose:This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks.
Provider:.vibox.co.uk
Service:Advertiser's website domain View Service Privacy Policy
Type:server_cookie
Expires in:2 hours

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.

Name:APISID
Provider:Google
Service:YouTube View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:CONSENT
Provider:Google
Service:YouTube View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:HSID
Provider:Google
Service:YouTube View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:LOGIN_INFO
Provider:Google
Service:YouTube View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:PREF
Provider:Google
Service:YouTube View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:SAPISID
Provider:Google
Service:YouTube View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:SID
Provider:Google
Service:YouTube View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:SSID
Provider:Google
Service:YouTube View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:VISITOR_INFO1_LIVE
Provider:Google
Service:YouTube View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:__Secure-1PAPISID
Provider:Google
Service:YouTube View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:__Secure-1PSID
Provider:Google
Service:YouTube View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:__Secure-3PAPISID
Provider:Google
Service:YouTube View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:__Secure-3PSID
Provider:Google
Service:YouTube View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:__Secure-3PSIDCC
Provider:Google
Service:YouTube View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:wide
Provider:Google
Service:YouTube View Service Privacy Policy
Type:http_cookie
Expires in:__________

Name:_ga_#
Purpose:Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions
Provider:.vibox.co.uk
Service:Google Analytics View Service Privacy Policy
Type:http_cookie
Expires in:1 year 1 month 4 days

Name:NID
Purpose:Set by Google to set a unique user ID to remember user preferences. Persistent cookie that stays for 182 days
Provider:.google.com
Service:Google View Service Privacy Policy
Type:server_cookie
Expires in:6 months

Name:s7
Purpose:Gather data regarding site usage and user behavior on the website.
Provider:.vibox.co.uk
Service:Adobe Analytics
Type:server_cookie
Expires in:2 hours

Name:s7
Purpose:Gather data regarding site usage and user behavior on the website.
Provider:vibox.co.uk
Service:Adobe Analytics
Type:html_local_storage
Expires in:persistent

Name:_ga
Purpose:Records a particular ID used to come up with data about website usage by the user
Provider:.vibox.co.ukService:Google Analytics View Service Privacy Policy
Type:http_cookie
Expires in:1 year 1 month 4 days

Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Name:YSC
Purpose:YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.
Provider:.youtube.com
Service:YouTube View Service Privacy Policy
Type:server_cookie
Expires in:session

Name:VISITOR_INFO1_LIVE
Purpose:YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.
Provider:.youtube.com
Service:YouTube View Service Privacy Policy
Type:server_cookie
Expires in:5 months 27 days

Name:test_cookie
Purpose:A session cookie used to check if the user’s browser supports cookies.
Provider:.doubleclick.net
Service:DoubleClick View Service Privacy Policy
Type:server_cookie
Expires in:15 minutes

Unclassified cookies:

These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.

Name:VISITOR_PRIVACY_METADATA
Provider:.youtube.com
Type:server_cookie
Expires in:5 months 27 days

Name:vibox_vuex
Provider:vibox.co.uk
Type:html_local_storage
Expires in:persistent

How can I control cookies on my browser?

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:
What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you use Flash cookies or Local Shared Objects?

Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at
nathan@vibox.co.uk

or by post to:

Vibox Ltd
Safestore, Reddish Road
Reddish, Stockport SK5 7BW
United Kingdom
Phone: (+44)07568373207